View Shipments
The View Shipments section allows customers to view the shipments associated with their account and create consolidations using packages available at their warehouses.
In this guide
- Browse the shipment list
- Create a consolidation
- Select a warehouse and packages
- Choose a service
- Review and confirm the consolidation
- View shipment details
General workflow
- Open View Shipments to browse the shipments associated with your account.
- Use Search to locate a shipment, then select View to review its details.
- To create a consolidation, select Create Consolidation.
- Select a warehouse and the packages to include.
- Choose a pickup or delivery service.
- Review the summary and select Confirm.
Shipment List
The list displays registered shipments and their main information.
Figure 1. View Shipments list
List Information
Identifies the shipment within the Portal.
Indicates the current status of the shipment.
Indicates the date associated with the shipment.
Indicates the transport mode associated with the shipment.
Displays the origin and destination defined for the shipment.
List Actions
Allows you to locate shipments within the list.
Opens the details of the selected shipment.
Starts the process of creating a consolidation using available packages.
Create Consolidation
The Create Consolidation option allows you to select available packages and define how the new shipment will be delivered or picked up.
The process has three stages:
- Warehouse and Packages
- Service
- Summary
1. Warehouse and Packages
Select the warehouse and the packages to include in the consolidation.
Figure 2. Warehouse and Packages in the consolidation
Warehouse
Allows you to select the warehouse from which the available packages will be taken.
The Warehouse field is required.
Available Packages
Once you select a warehouse, the packages available for the consolidation appear together with their associated reception and main information.
Identifies the package within the system.
Indicates the package type and its number of pieces.
Displays the description of the contents registered for the package.
Displays the package's weight and volume.
Displays the FOB value registered for the merchandise when applicable.
Package Selection
Use a package's checkbox to select it individually. Select Select All to select all available packages displayed on the screen.
Actions
Continues to the Service stage.
Closes the process without creating the consolidation.
2. Service
Choose how the shipment will be delivered or picked up.
Figure 3. Service selection
Service Options
Indicates that the customer will pick up the shipment at the warehouse address.
Allows you to specify an address for shipment delivery.
The Service field is required.
Shipment Type
When you select Home Delivery, the shipment type selection becomes available.
Allows you to specify a delivery address within the country where the warehouse is located.
Allows you to specify a delivery address in a country with an available route from the selected warehouse.
Actions
Returns to Warehouse and Packages.
Continues to Summary.
3. Summary
Review the selected information before confirming the consolidation.
Figure 4. Consolidation summary
Warehouse and Packages
The summary displays the main information defined during the process.
Displays the selected warehouse.
Displays the service selected for the consolidation.
Indicates the total number of selected packages.
Displays the total gross weight of the selected packages.
Displays the included packages and their associated content information.
Notes
The Notes field allows you to add information related to the consolidation before completing the process.
Final Actions
Returns to the previous stage to review or modify the information.
Completes the consolidation creation process.
View a Shipment
From the View Shipments list, select View to open a registered shipment.
The detail view displays its general information, current status, timeline, route, packages, and documents.
Figure 5. Shipment details
General Information
The General section contains the main information registered for the shipment.
Identifies the shipment within the Portal.
Indicates the transport mode associated with the shipment.
Displays the origin and destination defined for the shipment.
Indicates the registered shipment type.
Indicates the consignee associated with the shipment.
Indicates the shipment's issue date.
Displays the reference associated with the shipment when available.
Displays additional information associated with the shipment when available.
Timeline
The Timeline section allows you to track the shipment's progress through its statuses. For each status reached, it displays the corresponding registration information, including the date and time when available.
Available Sections
The Route, Packages, and Documents sections appear at the bottom of the shipment details.
Route
The Route section displays the route associated with the shipment.
Indicates the type of route leg.
Indicates the transport mode used for the leg.
Indicates the leg's origin point.
Indicates the leg's destination point.
Packages
The Packages section displays the packages associated with the shipment.
Documents
The Documents section displays the documentation associated with the shipment.